Online Cash Register + EWallet
Digital Tools Built for Elementary School Holiday Shops
Natalie’s Holiday Shops includes an easy-to-use online cash register system and eWallet program to simplify transactions, reduce errors, and eliminate manual tracking. This system is built specifically for elementary school holiday shops and volunteer-led events.
Digital Tools
Login to Online Cash Register
Natalie's Holiday Shops will e-mail you login information 1 month before your store starts. Please see frequently asked questions below!
Key Features
Checkout & Payments
- Fast checkout and returns
- Accepts Cash, Check, eWallet, and Credit Cards
- Split payment options compatible across all devices
User & Staff Management
-
Add and manage multiple cashiers
Reporting & Tracking
- Detailed sales reports
- Track eWallet sales and redeemed eWallets
Returns & Support
- Request return shipping labels
- Submit damaged merchandise reports
- Submit billing forms or request invoices
Frequently Asked Questions
Do we have to download an app?
No! All you have to do is visit https://elfshelfregister.com/ and login to the online cash register. Login information will be provided 1 month before the store starts.
Does the online register work on all devices?
Do we have to provide our own device?
Do we have login information?
Can we track redeemed eWallets?
Can we add multiple cashiers?
Yes, you can add as many cashiers as you’d like. Once added, they will receive an email with step-by-step instructions on how to log in.
One of Natalie’s Holiday Shop favorite features is the ability to assign different roles to volunteers. For example, a chairperson can be set as an Administrator with access to everything, while a new volunteer can be assigned strictly as a Cashier, limiting their access so they cannot view any back-end information.
What forms of payment can we take?
We accept cash, checks, eWallet, and credit cards.
If paying by check, please make all checks payable to your school.
Is the process fast to check students out through the online register?
Can we see our total sales?
Can we make returns through the online register?
If we chose a certain is it already set in the online register?
Does it take internet/WiFi to run the online cash register?
Do you offer WiFi Packs?
Yes, we do offer Verizon Wi-Fi packs if your school has poor internet service and needs one. Please request a Wi-Fi pack when you sign up for 2026.
The Wi-Fi pack can run multiple devices and covers up to 1,500 sq. ft. A $50 fee will be added to your invoice at the end of the store for the Wi-Fi pack.
Wi-Fi packs are shipped with the store, and a return shipping label will be provided.
Can we place re-stock orders through the online register?
How do we get our invoice through the online register?
Can we request our Fed-Ex shipping labels through the online register as well?
Digital Tools
What is eWallet? Cashless Shopping for Your School Holiday Shop
Key Features
Parent eWallet Experience
-
Dedicated parent eWallet portal
-
Automated email reminders for remaining eWallet balances
How do we let our parents know about eWallet?
How do parents/guardians upload funds to their child eWallet/Gift Card Accounts?
It is super EASY and FAST! They will go to www.elfshelfwallet.com and create an account to upload funds! If they have multiple children at the same school or even a different school. They can still use the same account for each child. All they have to do is click "add child" on the parent portal dashboard. It works just like a gift card!
eWallet Balance & Refund Policy
Any eWallet balance remaining at the end of the shop will be credited back to the school as a 100% donation. If a parent/guardian would like a refund for a remaining balance due to:
-
their child being sick and unable to shop, or
-
dissatisfaction with an item purchased
we are happy to help. Please email support@elfshelfholidaystore.com to request a refund.
Families are asked to ensure that each child spends all of the money uploaded to their eWallet. This policy will be:
-
communicated to each school prior to the store opening, and
-
printed on every eWallet form sent home.
The online cash register allows us to see which students have not redeemed their full eWallet balance. We ask that school volunteers help ensure all students spend their available funds before the store closes.
Please remember: Natalie’s Elf Shelf® Holiday Store is a seasonal business and visits each school only once per year. Refunds are issued only if:
-
a child was sick and did not get to shop, or
- a customer is unhappy with a product.
Does the parents get a receipt after they upload funds with eWallet?
Is the eWallet free to the school?
Does the Chairperson have Access to the Reports?
The chairperson can view all transactions through the online cash register.
Login information will be emailed to the chairperson one month prior to the store opening.
eWallet Report includes:
-
Student Name
-
Grade
-
Teacher
-
Supporter Name (parent/guardian who uploaded funds)
-
Amount Added ($)
-
Time and Date
-
eWallet ID Code
-
Amount Redeemed
-
Remaining Balance
Do we have to offer eWallet?
Do you offer WiFi Packs?
Yes, we do offer Verizon WiFi packs. If your school has poor internet service and needs one.
Please request for one when you sign up for 2026. There will be a $50 fee added to your invoice at the end of the store for the WiFi Pack. WiFi Packs are shipped with the store and a return shipping label will be provided.